1. Advance Payments

Advances paid to reserve an appointment or materials may be non-refundable once scheduling or product procurement has begun. Any exception will be confirmed in writing by our team.

2. Cancellations by Customer

• Cancel 48 hours or more before the appointment for possible rescheduling or credit review.
• Cancellations within 48 hours may forfeit the advance.
• No-shows are not eligible for refund.

3. Completed Services

Once a service such as PPF installation, ceramic coating, paint correction, or detailing is completed and approved, the amount paid is generally non-refundable.

4. Service Concerns

If you are unsatisfied with workmanship, please contact us within 7 days of service completion. We will inspect the vehicle and, where appropriate, offer corrective work rather than a cash refund.

5. Partial Work / Delays

If we are unable to complete a booked service due to operational reasons, we will offer rescheduling or a fair adjustment for the unfinished portion.